Monthly Archives: July 2014

My Favorite Quotes About Quality


“Quality is not an act, it is a habit.”


“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.”

~Steve Jobs

“It is quality rather than quantity that matters.”


“Quality means doing it right when no one is looking.”

~Henry Ford

“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.”

~Peter F. Drucker

Photo Credit: